This method allows to take informations about the status of an order return requests by passing the unique identification of the order

Use

Method	Url
GET	/restful/ghost/returnedgoods/serverkey/{order_id}

Request Headers

This method works using JSON or XML format, set the following headers to choose the format you want to use:

Key	Value
Accept	application/xml or application/json
Content-type	application/xml or application/json

Authentication

Remember to authenticate properly, using HTTP Basic Authentication with your API-Key as username and your password.

Path Parameter

• order_id : the number that identificates the user's order

Response Body

The Response Body contains the follow parameters:

• refundStatus : refund status (see values below)
• pdfLink : link to the pdf manifest to be included in return package (available if authorized)
• returnCode : unique return code (may include multiple items if they must be returned in the same package). This data is available after return request has been authorized.
• stockModelId : model id
• notes : user's notes
• requestExtRef : extRef sent when the request was created
• quantity : returned quantities (at this time this is always 1, if multiple quantities need to be returned you will find multiple lines)
• status : return request status (see values below)

Example XML Response

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<returnedGoodRequest orderId="10550081">
    <returnedGoodRequestItem requestExtRef="1234" pdfLink="https://<supplierWebsite>/restful/returnedgoods/print/rfvbbbvgyar9.pdf" returnCode="rfvbbbvgyar9" refundStatus="0" status="2" notes="" quantity="1" stockModelId="224002"/>
    <returnedGoodRequestItem requestExtRef="1235" pdfLink="https://<supplierWebsite>/restful/returnedgoods/print/rfvxjndvdtqr.pdf" returnCode="rfvxjndvdtqr" refundStatus="0" status="2" notes="" quantity="1" stockModelId="224001"/>
    <returnedGoodRequestItem requestExtRef="1236" pdfLink="https://<supplierWebsite>/restful/returnedgoods/print/rd4tdtbxrkdh.pdf" returnCode="rd4tdtbxrkdh" refundStatus="0" status="3" notes="" quantity="1" stockModelId="316363"/>
    <returnedGoodRequestItem requestExtRef="1237" pdfLink="https://<supplierWebsite>/restful/returnedgoods/print/rd4tdtbxrkdh.pdf" returnCode="rd4tdtbxrkdh" refundStatus="0" status="5" notes="" quantity="1" stockModelId="315840"/>
    <returnedGoodRequestItem requestExtRef="1238" pdfLink="https://<supplierWebsite>/restful/returnedgoods/print/rd4tdtbxrkdh.pdf" returnCode="rd4tdtbxrkdh" refundStatus="0" status="4" notes="" quantity="1" stockModelId="312408"/>
</returnedGoodRequest>

Example JSON Response

{
    "returnedGoodRequestItem": [
        {
            "refundStatus": 0,
            "pdfLink": "https://<supplierWebsite>/restful/returnedgoods/print/rfvbbbvgyar9.pdf",
            "requestExtRef": "1234",
            "returnCode": "rfvbbbvgyar9",
            "stockModelId": 224002,
            "notes": "",
            "quantity": 1,
            "status": 2
        },
        {
            "refundStatus": 0,
            "pdfLink": "https://<supplierWebsite>/restful/returnedgoods/print/rfvxjndvdtqr.pdf",
            "requestExtRef": "1235",
            "returnCode": "rfvxjndvdtqr",
            "stockModelId": 224001,
            "notes": "",
            "quantity": 1,
            "status": 2
        },
        {
            "refundStatus": 0,
            "pdfLink": "https://<supplierWebsite>/restful/returnedgoods/print/rd4tdtbxrkdh.pdf",
            "requestExtRef": "1236",
            "returnCode": "rd4tdtbxrkdh",
            "stockModelId": 316363,
            "notes": "",
            "quantity": 1,
            "status": 3
        },
        {
            "refundStatus": 0,
            "pdfLink": "https://<supplierWebsite>/restful/returnedgoods/print/rd4tdtbxrkdh.pdf",
            "requestExtRef": "1237",
            "returnCode": "rd4tdtbxrkdh",
            "stockModelId": 315840,
            "notes": "",
            "quantity": 1,
            "status": 5
        },
        {
            "refundStatus": 0,
            "pdfLink": "https://<supplierWebsite>/restful/returnedgoods/print/rd4tdtbxrkdh.pdf",
            "requestExtRef": "1238",
            "returnCode": "rd4tdtbxrkdh",
            "stockModelId": 312408,
            "notes": "",
            "quantity": 1,
            "status": 4
        }
    ],
    "orderId": 10550081
}

Refund Status

Code	Value	Description
0	NOT_REFUNDED	Not refunded
1	REFUNDED	Refunded

Request Status

Code	Value	Description
0	PENDING	Request sent, waiting for approval
1	AUTHORIZED_C	Request authorized, shipping changed to customer
2	AUTHORIZED	Request authorized, shipping payed by supplier
3	RECEIVED_OK	Return received in good condition
4	RECEIVED_NOK	Return received in poor condition
5	NOT_RECEIVED	Return not received
7	REFUSED	Return not authorized
9	COMPLETED	Return processing completed